Delete Account & Data Deletion Policy
At Drive2Hire, we respect your privacy and give you full control over your personal data and account. If you wish to delete your Drive2Hire customer or driver account and all associated personal data, you can do so at any time using either of the methods outlined below.
Method 1: Directly inside the Drive2Hire Mobile App (Instant)
You can permanently delete your account directly inside the app without needing to contact support:
- Open the Drive2Hire app on your Android device.
- Log in to your account.
- Navigate to the Profile tab from the bottom navigation bar.
- Scroll to the bottom of the Profile screen and tap the red "Delete Account" button.
- A confirmation dialog will appear explaining that this action is irreversible. Confirm by tapping "Delete".
- Your account will be immediately deleted, your active session will be terminated, and you will be signed out.
Method 2: Request Account Deletion via Email
If you have uninstalled the app or are unable to log in, you can request manual deletion of your account and personal data:
- Send an email to: support@drive2hire.in
- Use the Subject line: "Account Deletion Request - [Your Registered Email or Phone]"
- Provide your registered mobile number and full name for verification.
- Our data privacy team will verify your identity and permanently delete your account and associated personal data within 48 to 72 hours, and send you a confirmation email.
What Data is Deleted?
When your account is deleted:
- Your profile information (name, email address, phone number, and profile photo) is permanently erased.
- Your authentication credentials, tokens, and active device sessions are invalidated and wiped.
- Saved addresses and ride preferences are removed.
Data Retention for Legal & Regulatory Compliance
In accordance with applicable financial and commercial laws in India, certain completed billing transactions, tax invoices, and payment references may be retained securely in an anonymized format for accounting and statutory audit compliance before permanent archival.
Questions or Assistance?
If you have questions about your account, personal data, or data deletion, reach out to our team at:
📧 support@drive2hire.in